Five steps for getting started on Twitter

I got a lot of positive comments on my Four Step Plan for Getting Started in Social Media. It reminded me that people are at all different levels of knowledge and interest in social media. When you spend all day thinking about it and using it, it’s easy to forget that lots of people still want the basics.

So, here are some basic steps for getting started on Twitter:

What Twitter is good for

• Many of the advantages of blogging in a short, quick format.
• You can support your other communications channels and activities by promoting them on Twitter.
• Hashtags allow you to gain a presence in and around events, conferences and issues.
• Twitter search can show you who’s talking about what.
• It’s still a relatively small community in many professions, allowing you to make connections.

What Twitter is not good for

• Twitter is a tool, not a strategy.
• You have to be interesting to get followers; it’s not the place for heavy-handed sales pitches.
• It’s a firehose, and it’s getting worse. You need filtering tools to find the value “TweetDeck, Seesmic Desktop, Hootsuite“.

Getting started on Twitter

• Create an account, using your real name, and set up your profile.
• Use the search function to find people to follow in your industry, and follow who they’re following.
• Get to know the standards of the community and the way people use it.
• Think about all the useful and interesting information you encounter every day.
• Start contributing.

Originally published on Conversations & Connections, my SAS social media blog

Four-step plan for getting started in social media

Because of my job as social media manager at SAS, a lot of people ask me how to get started in social media. I’m working on several different resources to help our sales, marketing and communications folks understand how to integrate social media into their activities and provide bottom-line value. Some are done, some will be ready soon, some are still in the pipeline.

But I get frustrated. Sometimes I just want to shout, “Here! Go do this!”

So here it is, my bare-bones Four-Step Plan for Getting Started in Social Media. Is it perfect? No. Does it cover every base? Not even close. Will it get you started and help you figure out what’s useful for you and how to move forward?

Yes.

Ready? Here we go:

1. Join LinkedIn, create your profile and search for groups relevant to your professional activities.

2. Do that on Facebook, too.

3. Use Google Blog Search to find the most important blogs in your industry, and set up an RSS reader like Google Reader to help you quickly and easily follow them.

4. Join Twitter, set up your profile and use the search function to find people talking about things relevant to you. Follow them and see what they talk about.

There. Go do that and come back and tell me how it went.

Originally published on Conversations & Connections, my SAS social media blog